Skills: Technical Account Management

  • Team Work: Working as part of focused account team to support customers and make them successful
  • Facilitation: Working as the link between Intel’s designers and the customers design team to facilitate the design-in process for a product
  • Issue Resolution: driving multi-disciplinary and multi-national team to resolve issues and bring product to market in a timely fashion
  • Customer Focus: being the ‘customer champion’ with internal product teams
  • Technical Expertise: Building technical credibility and trust to drive design-wins and sales
Example: Working with customer design teams for the design-in of Intel’s WiMAX silicon. Tracking and driving silicon, board and software issues to resolution with internal engineering teams  and getting the customer product to market on time
 

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